Customer service

Christmas service

We recommend that you order by 17 December, noon for delivery before Christmas (to main cities)*.

*For concrete delivery time to your specific destination, we refer to

For Christmas gifts ordered in November and December, we extend our free return and exchange services until 24 January 2019. If you choose to cancel a purchase or wish to exchange your gift to another product, please contact Customer Service. Read more about exchange and returns here.

Contact us

Questions in relation to online orders:


Telephone +44 (0)207 499 6541

Telephone assistance is available Monday - Thursday 8:00 - 15:00.

Friday 8:00 - 14:30

Physical stores

Find store

The online shop is run by

Georg Jensen A/S.
Søndre Fasanvej 7
DK-2000 Frederiksberg

Press information

See our Press section

Your benefits

  • Free standard shipping on orders above £100
  • Free gift wrapping
  • Order by noon, 17 December for delivery before Christmas.
  • Exchange or return your Christmas gifts until 24 January 2019.