Customer Service

Christmas service

We recommend that you order by 18 December, 13:00 CET for delivery before Christmas (to main cities)*.

*Please place orders that include both home items and jewellery or watch items by 17 December, 13:00 CET. For delivery to Greenland, please order by 5 December. For delivery to the Faroe Islands, please order by 12 December. For concrete delivery time to your specific destination, we refer to

For Christmas gifts ordered in November and December, we extend our free return and exchange services until 24 January 2019. If you choose to cancel a purchase or wish to exchange your gift to another product, please contact Customer Service. Read more about exchange and returns here.

Contact us

We will be pleased to assist you with any question or inquiry regarding our company and our products.

Telephone +45 38 14 98 98, ask for e-commerce customer service.

Telephone assistance is available Monday - Thursday 9:00 - 16:00 CET.

Friday 9:00 - 15:30 CET.

Physical stores

Find store

The online shop is run by

Georg Jensen A/S (Attn: E-commerce)
Sdr. Fasanvej 7
DK-2000 Frederiksberg, Denmark

CVR (Company registration number): 26573645

Your benefits

  • Safe shipping
  • Free gift wrapping
  • Order by 13:00 CET, 18 December for delivery before Christmas.
  • Exchange or return your Christmas gifts until 24 January 2019.