Customer Service

Contact us

We will be pleased to assist you with any question or enquiry regarding our company and our products.

Please note during busy periods delivery times may take longer than usual.

In order for us to serve you in the best possible way, please find our Australian contact information below:

General enquiries

Contact customer service on toll free 1800 JENSEN (1800 536 736)

Telephone assistance is available Monday – Friday from 9:30 am - 4:30 pm AEST.

Online orders and enquiries

Contact customer service: or Telephone:

  • Australian customers: 1800 441 765
  • New Zealand customers: 0800 354 449

Telephone assistance is available Monday – Friday from 9:00 am - 5:00 pm AEST.

Please note, orders placed after 1pm during business hours may not be processed until the next business day.

Shipping is throughout Australia and New Zealand only.

B2B requests and company related questions

Tel: +61 2 9913 4206


Press information

See our Press section.

General marketing inquiries


The online store is run by

Georg Jensen Pty Limited
Unit 3 Allambie Grove
25 Frenchs Forest Road
NSW, Frenchs Forest 2086

ABN 78 000 773 633