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Customer Service

  • Customer Service

Service around Thanksgiving 

Orders placed by 1 pm CST Wednesday, November 26 with: 
- Next day delivery will arrive Friday, November 28 (subject to shipping charge).
- Second day delivery will arrive Monday, December 1 (subject to shipping charge).
- Ground shipping will begin arriving Monday, December 1 depending on location (free of charge for orders above $250).

Orders placed after 1 pm CST on November 26  will not be shipped until Friday November 28.

Christmas service

*We recommend that you order by noon central time on December 19 for delivery before Christmas with ground shipping (free of charge for orders above $250).

For Second day delivery, order by noon central time on December 22 (subject to shipping charge).
For Next day delivery, order by noon central time on December 23 (subject to shipping charge).

Orders placed after noon on Tuesday, December 23 will not be shipped until Friday, December 26.

For Christmas gifts ordered between November 28 and December 25, we offer extended return and exchange service until January 16, 2015. If you choose to cancel a purchase or wish to exchange your gift to another product, simply return the goods in the same condition and quantity as when you received them.

We are happy to assist you with any questions or inquiries regarding our company and our products.

Contact customer service:

Please contact us at: internetUS@georgjensen.com

or at Telephone 1 (800) 546 5253, ask for e-commerce customer service.
Telephone assistance is available Monday – Friday from 10:00 am - 5:30 pm CST.

For wholesale and B2B inquiries, please contact:

janita.pivawer@georgjensen.com

Press information

pr@georgjensen.com

Phone: 1 (800) 546 5253