Customer Service

Christmas service

*We recommend that you order by 12:00 noon EST time on December 17 for delivery before Christmas with ground shipping (free of charge for orders above $150).
For Second day delivery, order by 12:00 noon EST time on December 20 (subject to shipping charge).
For Next day delivery, order by 12:00 noon EST time on December 21 (subject to shipping charge).

If you choose to cancel a purchase or wish to exchange your gift to another product, simply return the goods in the same condition and quantity as when you received them. Read more about exchange and returns here.

Contact us

We are happy to assist you with any questions or inquiries regarding our company and our products.

Contact customer service:


Telephone: 1 (800) 546 5253, ask for e-commerce customer service.
Telephone assistance is available Monday – Friday from 09:00 am - 6:00 pm EST.

For wholesale and B2B inquiries, please contact:

For press and marketing inquiries:

Please contact Brooke Gallagher at

The online store is run by

Georg Jensen, Inc.
580 Broadway – Suite 506
NY 10012, New York

Company Registration Number: 0100888010.

Your benefits

  • Free UPS ground shipping on orders above $150
  • Free gift wrapping
  • Order by noon EST December 21 for delivery before Christmas (with Next day delivery).
  • Easy return service