Customer service

Christmas service

*For items that are available, we recommend that you order by 12:00 noon EST time on December 18 for delivery before Christmas with ground shipping (free of charge for orders above $150).
For Second day delivery, order by 12:00 noon EST time on December 20  (subject to shipping charge).
For Next day delivery, order by 12:00 noon EST time on December 21 (subject to shipping charge).
 
For Christmas gifts we offer 14 days return and exchange service. If you choose to cancel a purchase or wish to exchange your gift to another product, simply return the goods in the same condition and quantity as when you received them. You can also read about exchange and returns here.
 
We are happy to assist you with any questions or inquiries regarding our company and our products.

Contact us

We are happy to assist you with any questions or inquiries regarding our company and our products.

Contact customer service:

E-mail: internetUS@georgjensen.com

Telephone: 1 (800) 546 5253, ask for e-commerce customer service.
Telephone assistance is available Monday – Friday from 09:00 am - 6:00 pm EST.

For wholesale and B2B inquiries, please contact:

janita.pivawer@georgjensen.com

For press and marketing inquiries:

Please contact Brooke Gallagher at bg@georgjensen.com

The online store is run by

Georg Jensen, Inc.
580 Broadway – Suite 506
NY 10012, New York
USA

Company Registration Number: 0100888010.

Your benefits

  • Free UPS ground shipping on orders above $150
  • Premium design
  • Safe Shipping
  • Beautiful gift wrapping