Delivery guide and shipping cost

For all orders a fixed freight fee is charged, independent on how many items purchased.

The following rates are valid as per November 2012.

• Delivery in Europe, excluding countries in the European Union: EUR 24
• Delivery to Greenland, Faroe Islands, Iceland: EUR 39
• Delivery to South America, Africa and Asia Pacific: EUR 46
• Delivery to the Russia region: EUR 38
• Delivery to all other countries: EUR 46

All prices are exclusive VAT. The prices include a 10% oil fee.

All shipments are sent via UPS. Once your order has been dispatched you will receive an e-mail with your tracking number, so you can follow your parcel all the way via www.ups.com/

Once dispatched you can on average expect to receive your order within 5-10 business days.

Import duty and VAT

On top of the order total (including freight charges) a fee to cover expenses for import duty and VAT/tax will be charged by UPS when delivering the items to you. The fee is app. EUR 25-30.

Also, when receiving goods outside of EU import duty and local VAT/tax has to be paid to UPS before the goods are released. For information on local import duty and local VAT/tax please check with your local tax and custom authorities.

About delivery - please note:

Should you want delivery to Denmark, Sweden, Germany, the UK, other EU countries, the US or Australia please visit our local online stores - this is done by selecting "Change country" in the top left corner.

For Hong Kong, Taiwan, Japan, China and Singapore we refer to our local subsidiaries. Please see our store locator for information on where / how to buy in these countries. 

For Malaysia we refer to our local subsidiary in Singapore. 

For Canada we refer to our agent. 

For Russia please note that we can only deliver to company addresses.

Please note that we do not ship to Jordan, Kuwait, Oman, Lebanon, and Saudi Arabia.

For security reasons, no orders with a Post Office Box address/number will be processed